Privacy Policy

OneFlex (HK) Limited (“OneFlex”, “we”, “us”, “our”)

1. Introduction

This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website and join the OneFlex Waiting List. We are committed to complying with the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong (“PDPO”).

2. Information We Collect

When you join the Waiting List, we collect:

• Full name
• Email address
• Phone number / WhatsApp number
• District
• Current gym (if applicable)
• Any other information you voluntarily provide

3. How We Use Your Personal Data

We use your data to:

• Send you news, updates, and launch information about OneFlex
• Give you priority notification when the platform launches
• Improve our website and future service
• Send you marketing or promotional communications about OneFlex (you can unsubscribe at any time)

4. Legal Basis and Consent

By submitting your details and ticking the consent box, you explicitly consent to the collection and use of your personal data as described in this Policy, including for marketing purposes.

5. Sharing of Personal Data

We may share your data with:

• Our service providers (e.g. website host, email platform) who help us operate the site
• Professional advisors (lawyers, accountants) where required
• Government authorities if legally required

We will not share your data (name/email/phone number) with any gym partners or third parties for commercial purposes until the service has officially launched and you have been given a further opportunity to consent.

6. Data Security and Retention

We use reasonable technical and organisational measures to protect your data. We will retain your data only for as long as necessary for the purposes above or as required by law.

7. Your Rights under PDPO

You have the right to:

• Access and request a copy of your personal data
• Request correction of inaccurate data
• Request deletion of your data (subject to legal obligations)
• Withdraw your consent for marketing at any time (unsubscribe link provided in every email)

To exercise these rights, please email privacy@oneflexhk.com

8. Changes to this Privacy Policy

We may update this Policy from time to time. Material changes will be notified via the website or email.

9. Contact Us

If you have any questions about this Policy, please contact us at: privacy@oneflexhk.com

OneFlex (HK) Limited

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In the event of any discrepancy or inconsistency between the English and Chinese versions of this document, the English version shall prevail.

See also our Terms & Conditions and Cookie Policy.